State Farm® Insurance Agent Randy Peper

"Stay away from this agent. They will take advantage of you. Won't cancel policies that you request. Will push you off to avoid work. Will overcharge you and send a statement after they take money. I have been with State Farm for 35 years, and because of this agent, I switched companies."

"I own Cable Roofing & General Contracting LLC and was contacted by some 20 year long loyal customers of Mr. Peper's to reroof their home. I was told that their claim had been submitted to state farm and they were only approved for the front half since shingles only blew off the front....THE FRONT HALF of their roof gets replaced, not the back. So I did as I was asked and here are the final results. The entire roof was 1. Put on incorrectly and unprofessionally. There were 3'-4' sections on the edge that could be pulled up and u could stick ur hand in 2. Had substandard shingles that had already lost most of their grit and color and were delaminating. There was even evidence of hail damage but State Farm and their esteemed agent here decided that their 20 year customers did not deserve a complete new roof."

"I guess I've been a client of this agency close to 6 years give or take and I have found the staff to excel at customer service. As a business owner myself there are times that I forget to call a customer back or I'm late in returning a call so I know issues come up, so I'll willingly overlook the couple of times that they may not have met my expectations because on more occasions than not they'll exceed the level of support I need to have something answered. I would and do recommend Randy Peper and his staff for insurance because since moving to MO about 15 years ago I have found State Farm to be a company easy to do business with. I have several life policies, a home policy, and about 6 vehicle policies through this agency."

"I really appreciate the whole staff at this particular State Farm office. Randy in particular has really gone out of his way to make sure that my wife and I are getting the best options that fit our budget. Randy and his team have never pressured us into buying anything from them, but instead make sure I am well taken care of as where I am in my stage of life changes."