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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Skinner

March 5, 2025

5  out of  5
rating by Jeff Skinner
"Always a pleasure doing business with them"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph M.

February 25, 2025

5  out of  5
rating by Joseph M.
"I’ve used this office for several years and have many policies with them for personal and business and this team is great! Everyone of them are helpful and polite and I don’t hesitate to call, text, or email anytime I need something. I’m glad I found a great insurance company!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily Plummer

February 10, 2025

5  out of  5
rating by Emily Plummer
"I’ve been using this location for many many years! Gina and Carl have always taken care of us and answered any questions we may have! I also love the fact that they are always super friendly! Thank you State Farm for taking care of our insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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William Wright

February 8, 2025

5  out of  5
rating by William Wright
"We have been clients of Randy for many years. Always caring and considerate, Randy and staff have always found time to sit and listen to our concerns. They always treat you like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Steven Blaski

February 7, 2025

5  out of  5
rating by Steven Blaski
"I've always have had great service with this company and office. They're great people to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mr Tater

February 7, 2025

5  out of  5
rating by Mr Tater
"Great service! I’ve been with Randy Pepper State Farm for 8 years. They are attentive, helpful and frankly, really good folks to work with. 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elevated Properties

February 6, 2025

5  out of  5
rating by Elevated Properties
"I have had insurance with Randy’s office for over 15 years! Each every time I call and talk to Gina, Carl, Cathy or Randy it is always superior customer service! These guys are an awesome group to work with! If you want professionalism combined with friendliness and caring, this is the agency for you!!! Thank you guys for always being great to work with!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cindy Cooper

February 5, 2025

5  out of  5
rating by Cindy Cooper
"We have been with State Farm for about 30 years. Each year we compare rates and have not found a reason to change. We have made several claims on cars and homes and State Farm has been responsive and covered most of the claims. The agents are always friendly and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dahlton Maples

December 13, 2024

5  out of  5
rating by Dahlton Maples
"Transferred to this office when we moved and they have taken care of me exactly how you would expect a great place would. Thanks everyone 🙏"
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Cindy Norris

March 25, 2024

5  out of  5
rating by Cindy Norris
"3/25/2024 As always Gina at State Farm/Randy Pepper agency was great! She was efficient, professional and kind. I highly recommend them!"
We responded:
"We agree, Gina is the best! Thank you for your kind words Ms Norris, we are HUGE fans of yours too! "
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Lisa Lopez

March 6, 2024

1  out of  5
rating by Lisa Lopez
"Stay away from this agent. They will take advantage of you. Won't cancel policies that you request. Will push you off to avoid work. Will overcharge you and send a statement after they take money. I have been with State Farm for 35 years, and because of this agent, I switched companies."
We responded:
"Of course all of your policies have been cancelled, as requested. As we have communicated, our billing department will send any refunds due. Clearly we could never meet your expectations, but we appreciate the time you spent with State Farm and wish you the very best."
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Chris Cable

June 13, 2023

1  out of  5
rating by Chris Cable
"I own Cable Roofing & General Contracting LLC and was contacted by some 20 year long loyal customers of Mr. Peper's to reroof their home. I was told that their claim had been submitted to state farm and they were only approved for the front half since shingles only blew off the front....THE FRONT HALF of their roof gets replaced, not the back. So I did as I was asked and here are the final results. The entire roof was 1. Put on incorrectly and unprofessionally. There were 3'-4' sections on the edge that could be pulled up and u could stick ur hand in 2. Had substandard shingles that had already lost most of their grit and color and were delaminating. There was even evidence of hail damage but State Farm and their esteemed agent here decided that their 20 year customers did not deserve a complete new roof."
We responded:
"I, too, am sorry about this situation and appreciate you expressing your frustration. While this is something that can't be controlled from my office, I have forwarded your comments to our claims office."
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Joshua Bagley

February 25, 2023

5  out of  5
rating by Joshua Bagley
"Think it was Carl that helped me and he was excellent. Thank you"
We responded:
"Thank you Mr Bagley! It's a privilege to be your State Farm agency. We appreciate your kind words about Karl so much! "
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Abbott Electric

December 16, 2022

5  out of  5
rating by Abbott Electric
"Has been my agent for years, always handled any issue that came up, a top rated agent. Great staff."
We responded:
"Thank you! My team ALWAYS enjoys working with you!"
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Nyla Mahan

December 14, 2022

5  out of  5
rating by Nyla Mahan
"Gina Blecha was a great help to me. She really went above and beyond for what I needed. I am extremely grateful and would love to do business with Gina and State Farm again in the future. Thanks."
We responded:
"Thank you, Ms. Mahan! Our clients ALWAYS appreciate Gina's expertise, and we are grateful for your kind words. We are pretty HUGE fans of hers too!"
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Travis Abbott

November 7, 2022

5  out of  5
rating by Travis Abbott
"Great agent has taken care of my insurance needs for years."
We responded:
"Thank you Mr Abbott! My team and I appreciate your kind words. It is a privilege to be your State Farm Agent!"
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Nicholas Dunn

October 4, 2022

5  out of  5
rating by Nicholas Dunn
"The staff is always very helpful."
We responded:
"Thank you for your kind words Mr Dunn. We think you're pretty awesome too!"
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Leasa White

September 19, 2021

5  out of  5
rating by Leasa White
"Very very nice people they have always helped"
We responded:
"Thanks, Leasa! It is always a pleasure to help you with your insurance."
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Dallas Morris

January 23, 2021

5  out of  5
rating by Dallas Morris
"Really nice people and worked with me i will be keeping them as my insurance provider permanently"
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jessica edgington

December 9, 2020

5  out of  5
rating by jessica edgington
"Love love love this store!!! Amazing staff! They help u get ur discounts! Love the drive safe and save!"
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hєαrt i͠s͠p͠u͠r͠e͠

November 29, 2020

5  out of  5
rating by hєαrt i͠s͠p͠u͠r͠e͠
"Treats ya like family & always good at things"
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Michael Cook

July 22, 2020

4  out of  5
rating by Michael Cook
"Great people to work with."
We responded:
"Thank you, Michael! It is always a pleasure to help you."
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Roberta Gibbs

August 7, 2019

5  out of  5
rating by Roberta Gibbs
"Friendly"
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rick totten

August 5, 2019

5  out of  5
rating by rick totten
"A very helpful staff."
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Jessica Robinson

November 17, 2018

5  out of  5
rating by Jessica Robinson
"Karl has been very helpful"