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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Norris

March 25, 2024

5  out of  5 rating by Cindy Norris
"3/25/2024 As always Gina at State Farm/Randy Pepper agency was great! She was efficient, professional and kind. I highly recommend them!"
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Lisa Lopez

March 6, 2024

1  out of  5 rating by Lisa Lopez
"Stay away from this agent. They will take advantage of you. Won't cancel policies that you request. Will push you off to avoid work. Will overcharge you and send a statement after they take money. I have been with State Farm for 35 years, and because of this agent, I switched companies."
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Chris Cable

June 13, 2023

1  out of  5 rating by Chris Cable
"I own Cable Roofing & General Contracting LLC and was contacted by some 20 year long loyal customers of Mr. Peper's to reroof their home. I was told that their claim had been submitted to state farm and they were only approved for the front half since shingles only blew off the front....THE FRONT HALF of their roof gets replaced, not the back. So I did as I was asked and here are the final results. The entire roof was 1. Put on incorrectly and unprofessionally. There were 3'-4' sections on the edge that could be pulled up and u could stick ur hand in 2. Had substandard shingles that had already lost most of their grit and color and were delaminating. There was even evidence of hail damage but State Farm and their esteemed agent here decided that their 20 year customers did not deserve a complete new roof."
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Joshua Bagley

February 25, 2023

5  out of  5 rating by Joshua Bagley
"Think it was Carl that helped me and he was excellent. Thank you"
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Abbott Electric

December 16, 2022

5  out of  5 rating by Abbott Electric
"Has been my agent for years, always handled any issue that came up, a top rated agent. Great staff."
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Nyla Mahan

December 14, 2022

5  out of  5 rating by Nyla Mahan
"Gina Blecha was a great help to me. She really went above and beyond for what I needed. I am extremely grateful and would love to do business with Gina and State Farm again in the future. Thanks."
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Travis Abbott

November 7, 2022

5  out of  5 rating by Travis Abbott
"Great agent has taken care of my insurance needs for years."
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Nicholas Dunn

October 4, 2022

5  out of  5 rating by Nicholas Dunn
"The staff is always very helpful."
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Leasa White

September 19, 2021

5  out of  5 rating by Leasa White
"Very very nice people they have always helped"
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Dallas Morris

January 23, 2021

5  out of  5 rating by Dallas Morris
"Really nice people and worked with me i will be keeping them as my insurance provider permanently"
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jessica edgington

December 9, 2020

5  out of  5 rating by jessica edgington
"Love love love this store!!! Amazing staff! They help u get ur discounts! Love the drive safe and save!"
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hєαrt i͠s͠p͠u͠r͠e͠

November 29, 2020

5  out of  5 rating by hєαrt i͠s͠p͠u͠r͠e͠
"Treats ya like family & always good at things"
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Michael Cook

July 22, 2020

4  out of  5 rating by Michael Cook
"Great people to work with."
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Roberta Gibbs

August 7, 2019

5  out of  5 rating by Roberta Gibbs
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rick totten

August 5, 2019

5  out of  5 rating by rick totten
"A very helpful staff."
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Jessica Robinson

November 17, 2018

5  out of  5 rating by Jessica Robinson
"Karl has been very helpful"
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Tom Martz

November 4, 2017

5  out of  5 rating by Tom Martz
"I guess I've been a client of this agency close to 6 years give or take and I have found the staff to excel at customer service. As a business owner myself there are times that I forget to call a customer back or I'm late in returning a call so I know issues come up, so I'll willingly overlook the couple of times that they may not have met my expectations because on more occasions than not they'll exceed the level of support I need to have something answered. I would and do recommend Randy Peper and his staff for insurance because since moving to MO about 15 years ago I have found State Farm to be a company easy to do business with. I have several life policies, a home policy, and about 6 vehicle policies through this agency."
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Cole Andrus

October 6, 2017

5  out of  5 rating by Cole Andrus
"Fantastic people, always wanting to help."
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John Taylor

July 28, 2017

5  out of  5 rating by John Taylor
"I really appreciate the whole staff at this particular State Farm office. Randy in particular has really gone out of his way to make sure that my wife and I are getting the best options that fit our budget. Randy and his team have never pressured us into buying anything from them, but instead make sure I am well taken care of as where I am in my stage of life changes."