State Farm® Insurance Agent Randy Peper
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Cindy Norris
March 25, 2024
"3/25/2024 As always Gina at State Farm/Randy Pepper agency was great! She was efficient, professional and kind. I highly recommend them!"
"We agree, Gina is the best! Thank you for your kind words Ms Norris, we are HUGE fans of yours too! "
Lisa Lopez
March 6, 2024
"Stay away from this agent. They will take advantage of you. Won't cancel policies that you request. Will push you off to avoid work. Will overcharge you and send a statement after they take money. I have been with State Farm for 35 years, and because of this agent, I switched companies."
"Of course all of your policies have been cancelled, as requested. As we have communicated, our billing department will send any refunds due. Clearly we could never meet your expectations, but we appreciate the time you spent with State Farm and wish you the very best."
Chris Cable
June 13, 2023
"I own Cable Roofing & General Contracting LLC and was contacted by some 20 year long loyal customers of Mr. Peper's to reroof their home. I was told that their claim had been submitted to state farm and they were only approved for the front half since shingles only blew off the front....THE FRONT HALF of their roof gets replaced, not the back. So I did as I was asked and here are the final results. The entire roof was 1. Put on incorrectly and unprofessionally. There were 3'-4' sections on the edge that could be pulled up and u could stick ur hand in 2. Had substandard shingles that had already lost most of their grit and color and were delaminating. There was even evidence of hail damage but State Farm and their esteemed agent here decided that their 20 year customers did not deserve a complete new roof."
"I, too, am sorry about this situation and appreciate you expressing your frustration. While this is something that can't be controlled from my office, I have forwarded your comments to our claims office."
Joshua Bagley
February 25, 2023
"Think it was Carl that helped me and he was excellent. Thank you"
"Thank you Mr Bagley! It's a privilege to be your State Farm agency. We appreciate your kind words about Karl so much! "
Abbott Electric
December 16, 2022
"Has been my agent for years, always handled any issue that came up, a top rated agent. Great staff."
"Thank you! My team ALWAYS enjoys working with you!"
Nyla Mahan
December 14, 2022
"Gina Blecha was a great help to me. She really went above and beyond for what I needed. I am extremely grateful and would love to do business with Gina and State Farm again in the future. Thanks."
"Thank you, Ms. Mahan! Our clients ALWAYS appreciate Gina's expertise, and we are grateful for your kind words. We are pretty HUGE fans of hers too!"
Travis Abbott
November 7, 2022
"Great agent has taken care of my insurance needs for years."
"Thank you Mr Abbott! My team and I appreciate your kind words. It is a privilege to be your State Farm Agent!"
Nicholas Dunn
October 4, 2022
"The staff is always very helpful."
"Thank you for your kind words Mr Dunn. We think you're pretty awesome too!"
Leasa White
September 19, 2021
"Very very nice people they have always helped"
"Thanks, Leasa! It is always a pleasure to help you with your insurance."
Dallas Morris
January 23, 2021
"Really nice people and worked with me i will be keeping them as my insurance provider permanently"
jessica edgington
December 9, 2020
"Love love love this store!!! Amazing staff! They help u get ur discounts! Love the drive safe and save!"
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November 29, 2020
"Treats ya like family & always good at things"
Michael Cook
July 22, 2020
"Great people to work with."
"Thank you, Michael! It is always a pleasure to help you."
Roberta Gibbs
August 7, 2019
"Friendly"
rick totten
August 5, 2019
"A very helpful staff."
Jessica Robinson
November 17, 2018
"Karl has been very helpful"
Tom Martz
November 4, 2017
"I guess I've been a client of this agency close to 6 years give or take and I have found the staff to excel at customer service. As a business owner myself there are times that I forget to call a customer back or I'm late in returning a call so I know issues come up, so I'll willingly overlook the couple of times that they may not have met my expectations because on more occasions than not they'll exceed the level of support I need to have something answered. I would and do recommend Randy Peper and his staff for insurance because since moving to MO about 15 years ago I have found State Farm to be a company easy to do business with. I have several life policies, a home policy, and about 6 vehicle policies through this agency."
Cole Andrus
October 6, 2017
"Fantastic people, always wanting to help."
John Taylor
July 28, 2017
"I really appreciate the whole staff at this particular State Farm office. Randy in particular has really gone out of his way to make sure that my wife and I are getting the best options that fit our budget. Randy and his team have never pressured us into buying anything from them, but instead make sure I am well taken care of as where I am in my stage of life changes."