State Farm® Insurance Agent Randy Peper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick Gray
August 24, 2026
"Gina was referred to me from a friend and I was very pleased with the way I was treated. She got me a lot better coverage at a lower price,Thank you Gina"
"Thank you so much for your kind review, Rick! If you need insurance assistance, we are just an email or call away! - Randy Peper, your State Farm Agent "
Esther Simon
August 20, 2026
"Great to work with!"
"Hi Esther, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Randy Peper, Your State Farm Agent "
Ethan Pratte
August 17, 2026
"Randy’s team is awesome! My wife and I have been with him for over 15yrs, and have never been disappointed or discouraged. I highly recommend him!"
"Thanks so much for the amazing review, Ethan! We really appreciate your support here in Springfield. Just reach out anytime if you need us - we’re here for you. "
Amanda Newlon
August 17, 2026
"Very prompt. On top of the game and quickly soles your insurance needs."
"Thank you so much for the 5-star rating, Amanda! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Randy Peper "
Melissa Gregory
August 11, 2026
"Gina is Great! She explained everything! Karl as well! THANK YOU for your great agents!"
"Hi Melissa, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Randy Peper’s team. Please reach out to us if any questions come up! - Randy Peper’s Insurance Team "
Diana Crager
August 10, 2026
"This agency is the absolute best! They provide excellent, professional and friendly customer service and always make sure you are provided with exactly what you need. Gina always takes care of us and I do not know what I would do without her excellent customer service. I highly recommend Randy Peper State Farm Insurance Agency for all of your insurance needs!!"
"Diana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
steve pierce
August 5, 2026
"I purchased a new vehicle today, and called my State Farm office before I left the dealership. He immediately had me insured and ready to drive it home. I always get outstanding service from this office."
"Hi steve, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Randy Peper, Your State Farm Agent "
AnG McGee
July 25, 2026
"I have been with this office for 15+ years and have always had great assistance with all of the staff from new policies to navigating through a claim."
"AnG, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Springfield insurance team is always here and happy to help. "
Deanna Viebrock
July 22, 2026
"Spoke with both Randy & Karl & they were able to answer all my questions & get exactly the insurance coverage i needed in place quickly."
"Wow, thank you for the 5-star review, Deanna! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Bradley Gourley
July 1, 2026
"Great work ethic. Gina always knows what I need usually before I do!"
"Thanks so much for the amazing review, Bradley! We really appreciate your support here in Springfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Tim Mcwhorter
June 21, 2026
"Always willing to help great customer service"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springfield to know that you had such a wonderful experience with us here on State Farm Agent Randy Peper’s Team."
Karla Craven
June 12, 2026
"They have been very nice to me. I would recommend them to anyone."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Randy Peper’s Team. "
B's Fencing and More
June 4, 2026
"Great team
Gina is great so professional and friendly"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Randy Peper’s Team here in Springfield . "
Travis
May 28, 2026
"Great agent has taken care of my insurance needs for years. Gina in the office is great and easy to talk to and get stuff done. The customer service is why I have stayed with this company over the years."
"Thank you Mr Abbott! My team and I appreciate your kind words. It is a privilege to be your State Farm Agent!"
Donna Gilmore
May 20, 2026
"We have done business with this office for many years and they have always been very helpful and quick to take care of things. Karl is exceptional, very personable and professional. All I have to do is call and he takes care of everything I need right away."
"Wow, thank you for the 5-star review, Donna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
John Phillips
May 19, 2026
"Timely, courteous, & helpful responses to my questions"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Randy Peper’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Brittany Davis
May 15, 2026
"Tiffany was amazing and very patient to work with! Did all the quotes for me several times, several different ways with no complaints! Highly recommend her at this office"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Danny Jackson
May 13, 2026
"I love working with Randy Peper. Very professional, but when you call DO NOT talk to Carl. He has zero customer service etiquette and an attitude about anything being discussed. Myself and many others have had the same shared experience. I fully recommend Randy Peper, but if you Carl answers the phone, do yourself a favor and ask to speak with another person. The rest of his staff is wonderful and easy to work with."
bianca
May 7, 2026
"Karl has been so helpful. Thank you!"
"bianca, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Dennis Dewey
May 5, 2026
"We have been with Randy Peper State Farm 20+ years they are always help when needed 🙏"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Pattie Willis
May 4, 2026
"State Farm is always so prompt!!! I have been a customer for over 40 years and they never disappoint!!!!!"
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Randy Peper’s Team. "
Jessica Holsteen
May 4, 2026
"Always very helpful and efficient!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Randy Peper’s Team. "
Kathy Shelton
May 1, 2026
"Very efficient and helpful. Thanks Karl."
"Thank you for the amazing review, Kathy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Christina Gardner
April 29, 2026
"My agent carl was wonderful if this experience of this type of claim on my car after the hail damage. Handled it efficiently. And professionally. They have the greatest team of workers."
"Christina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Kinzie Keys
April 29, 2026
"Their office was able to save me over $100 a month by switching to State Farm. Karl was very easy to talk with and very helpful with questions"
"Kinzie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Randy Peper’s Team is just a call or email away!"