State Farm® Insurance Agent Randy Peper
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronnie Rowden
February 20, 2026
"I thank you very much you all have been great to us Randy Peper and his team are the best I thank you your ten stars to us"
"Wow, thank you for the 5-star review, Ronnie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Myk Fodor
January 21, 2026
"Randy was great. Thorough, quick and efficient and got me an insuramce rate that was almost 1/3 of my previous insurere. 5 stars"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Carrie Smith
January 19, 2026
"Gina Blecha at State Farm was wonderful to work with. She took the time to review my home and auto policies and was able to save me money without sacrificing coverage. She was knowledgeable, responsive, and made the entire process easy. I highly recommend working with Gina if you’re looking for great service and real savings."
"We appreciate your review, Carrie. We are so happy that you had such a wonderful experience with State Farm Agent Randy Peper’s Team here in Springfield ! "
naiesha moad
December 22, 2025
"I’ve been with State Farm for over 10 years, and I recently had to file my first claim. The process was surprisingly easy and stress-free. I really love having a personal agent, Gina always makes herself available whenever I have questions or concerns. Everything was handled clearly and efficiently, and this experience truly confirmed that I made the right choice. Highly recommend State Farm."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Charity Hunsaker
December 17, 2025
"I recently switched back to state farm and had the best interaction I've ever had with an agent, Gina was so great about explaining in detail how homeowners insurance works and had such patience while helping me. Thank you so much!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Craig B.
December 12, 2025
"Nothing but professionalism, anytime I need to call and ask a question reguarding my policy. Best agency I've used over the last 4 decades of driving."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashleigh Hacker
September 25, 2025
"I am over the moon excited to share that State Farm is saving me just shy of $3000 a year on my homeowners insurance (previously through Homesite/Geico), AND we also have cheaper monthly car insurance premium rates than Progressive. I know bundling typically saves money, but we have never had this much of a difference in rates before and I am so happy. Getting quotes was very easy, their system is able to pull data so you don't have to dig through paperwork. Immediate and excellent customer service. Karl helped us out and he was awesome. Thank you State Farm!!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Greg Smith
September 22, 2025
"I was involved in an accident in another state. I hit a Coyote. Not a lot of damage but significant. I called and talked to Karl Fannin at Stated Farm and thats all it took. Karl helped me with a rental at Enterprise and Crash Champions for the repair. My car was done in a week. NO HASSLES AT ALL. Thank you Karl for all your help…… Randy Peper State Farm Ins….."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Christina Walter-Lang
September 15, 2025
"Great, professional and well established agency!!! Highly recommend choosing Randall Peper as your State Farm agent!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jessica Phillips
May 28, 2025
"Everyone in that office is wonderful. This agency really works with you to provide the best service possible."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joe
April 17, 2025
"Everyone is very friendly and helpful, and best of all they've saved me a lot of money. Highly recommend and won't go anywhere else"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angela m
April 10, 2025
"The most helpful, friendly insurance family I've ever had. I've had so many changes to my policies (home and auto), and they took care of me and my kids at every stage. No matter where I'm at, they've got me covered! I truly LOVE them!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeff Skinner
March 5, 2025
"Always a pleasure doing business with them"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joseph M.
February 25, 2025
"I’ve used this office for several years and have many policies with them for personal and business and this team is great! Everyone of them are helpful and polite and I don’t hesitate to call, text, or email anytime I need something. I’m glad I found a great insurance company!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Emily Plummer
February 10, 2025
"I’ve been using this location for many many years! Gina and Carl have always taken care of us and answered any questions we may have! I also love the fact that they are always super friendly! Thank you State Farm for taking care of our insurance needs."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
William Wright
February 8, 2025
"We have been clients of Randy for many years. Always caring and considerate, Randy and staff have always found time to sit and listen to our concerns. They always treat you like family."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Steven Blaski
February 7, 2025
"I've always have had great service with this company and office. They're great people to work with"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mr Tater
February 7, 2025
"Great service! I’ve been with Randy Pepper State Farm for 8 years. They are attentive, helpful and frankly, really good folks to work with. 10/10"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Elevated Properties
February 6, 2025
"I have had insurance with Randy’s office for over 15 years! Each every time I call and talk to Gina, Carl, Cathy or Randy it is always superior customer service! These guys are an awesome group to work with! If you want professionalism combined with friendliness and caring, this is the agency for you!!! Thank you guys for always being great to work with!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cindy Cooper
February 5, 2025
"We have been with State Farm for about 30 years. Each year we compare rates and have not found a reason to change. We have made several claims on cars and homes and State Farm has been responsive and covered most of the claims. The agents are always friendly and helpful."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dahlton Maples
December 13, 2024
"Transferred to this office when we moved and they have taken care of me exactly how you would expect a great place would. Thanks everyone 🙏"
Cindy Norris
March 25, 2024
"3/25/2024 As always Gina at State Farm/Randy Pepper agency was great! She was efficient, professional and kind. I highly recommend them!"
"We agree, Gina is the best! Thank you for your kind words Ms Norris, we are HUGE fans of yours too! "
Lisa Lopez
March 6, 2024
"Stay away from this agent. They will take advantage of you. Won't cancel policies that you request. Will push you off to avoid work. Will overcharge you and send a statement after they take money. I have been with State Farm for 35 years, and because of this agent, I switched companies."
"Of course all of your policies have been cancelled, as requested. As we have communicated, our billing department will send any refunds due. Clearly we could never meet your expectations, but we appreciate the time you spent with State Farm and wish you the very best."
Chris Cable
June 13, 2023
"I own Cable Roofing & General Contracting LLC and was contacted by some 20 year long loyal customers of Mr. Peper's to reroof their home. I was told that their claim had been submitted to state farm and they were only approved for the front half since shingles only blew off the front....THE FRONT HALF of their roof gets replaced, not the back. So I did as I was asked and here are the final results. The entire roof was 1. Put on incorrectly and unprofessionally. There were 3'-4' sections on the edge that could be pulled up and u could stick ur hand in 2. Had substandard shingles that had already lost most of their grit and color and were delaminating. There was even evidence of hail damage but State Farm and their esteemed agent here decided that their 20 year customers did not deserve a complete new roof."
"I, too, am sorry about this situation and appreciate you expressing your frustration. While this is something that can't be controlled from my office, I have forwarded your comments to our claims office."
Joshua Bagley
February 25, 2023
"Think it was Carl that helped me and he was excellent. Thank you"
"Thank you Mr Bagley! It's a privilege to be your State Farm agency. We appreciate your kind words about Karl so much! "